Our Team

Craig Franklin

Founder and Managing Director

Craig founded Intense Software Pty Ltd (now trading as Intense Technology) in 1990 with the objective of providing cost-effective IT solutions for SMBs. Craig’s experience prior to founding Intense was uniquely suited to understanding business objectives and utilising information technology to provide practical solutions for business processes.
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Mark Johnson

Senior Engineer

Mark joined Intense Technology in 2008 as a Systems Engineer. Mark brings considerable International experience to the team, having worked previously in Hong Kong, Singapore, Phillipines and the UK.
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Anthony Leung

Senior Engineer

Anthony joined Intense Technology in 2011 as a Systems Engineer. Anthony has a Bachelor of Information Technology degree, majoring in Data Communications, and over 11 years experience in the IT industry. Prior to joining Intense, Anthony held Desktop Administrator, Telecommunications Administrator and IT Support Analyst roles within national organisations.

Robert Bucinskas

Senior Engineer

Robert joined Intense Technology in 2014 as a Systems Engineer and was promoted to the Senior Engineer role in 2015. Robert has over 17 years IT Administration experience including roles with NSW Departments of Industrial Relations and Commerce, and NSW Fair Trading.

Colin Dickson

Systems Administrator

Colin joined Intense Technology in 2000 as an Onsite Support Technician. Since then, Colin has developed into a System Engineer and is responsible for the day-to-day IT operations for some of our larger clients. Colin has first hand experience of establishing and running a small business.
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Daniel Luong

Systems Administrator

Daniel joined Intense Technology in 2011 as a Systems Engineer. Daniel has over 21 years experience in the IT industry. Prior to joining Intense, Daniel established his own IT Services and Consulting business, Care4YourIT, and has merged this business into Intense Technology.
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Graeme Kennedy

Systems Administrator

Graeme joined Intense Technology in June 2012 as a Systems Engineer. Graeme has over 29 years of onsite IT support experience, covering an extensive range of hardware and application technologies.

Cameron Percival

Systems Administrator

Cameron joined Intense Technology in 2014 as a Systems Administrator. Cameron has over 15 years of IT experience covering a variety of desktop support roles with Sydney Water, Optusnet Cable, UBS (Financial Services) and, most recently, Device Technologies Australia. Cameron also has a keen interest in software development, and has attained a Master of Information Technology (Software Engineering) and taught Gaming application development at TAFE.

Khai Ly

Infrastructure Engineer

Khai joined Intense Technology in 2015 as an Infrastructure Engineer, following 17 years working for a rapidly growing listed finance services organisation. At this organisation, Khai led a team responsible for the deployment and management of over 1000 servers located at data centres and client sites. Khai studied computer & information management at the University of Western Sydney, graduating as a Bachelor of Commerce in 1997.

Luke Manning

Systems Administator

Luke joined Intense Technology in 2015 as a System Administrator. Luke graduated from University of NSW in 2013 with a double degree in Science (Genetics) and Engineering (Bioinformatics) Honours. He has continued his association with the University as the Baseball Captain of the UNSW Baseball Softball Club. Prior to joining Intense Technology, Luke provided IT Support for a multi-site medical practice and was instrumental in assisting them implement the necessary security and backup practices to allow them to pass their accreditation.

Michael Lee

System Administrator

Michael studied Mechatronics at UTS, graduating in 2015. Michael's experience prior to joining Intense included:

Cesar Galvez

Accounts and Administration

Cesar joined Intense Technology in 2015. Cesar is responsible for the accounting and administrative functions of the company. Prior to joining Intense, Cesar worked in a number of accounting roles, leveraging the Public Accounting Degree and experience he gained in Peru.