Intense Technology - VoIP Services

Voice over Internet (VoIP)

Most major internet service providers today offer phone packages as part of their internet service. These packages offer significant cost savings over regular PSTN (public switched telephone network) or ISDN (integrated services digital network) phone services, particularly for national and international calls.

These packages can be utilised in conjunction with existing PBX (private branch exchange) phone systems so you don't have to abandon your existing phone system to take advantage of cost savings offered by VoIP.

VoIP technology can also be utilised to extend the reach of your office phone system out to branch offices and staff homes.

VoIP technology has also facilitated the proliferation of highly featured, cost-effective IP-PBX phone systems making the feature set of high-end enterprise PBX systems affordable to small businesses. Furthermore, these IP-PBX systems are built to open standards that allow enormous flexibility in the range of handsets that you can you use, so you won't be restricted to a single manufacturer as your organisation expands and you need to acquire additional handsets.

Yet another advantage of VoIP and IP-PBX phone systems is their ability to integrate with other systems such as your email system, Customer Relationship Management (CRM) applications, instant messaging and video conferencing to provide a unified communications solution.

If you would like to learn more about how VoIP can be utilised to save costs and improve productivity in your organisation please contact us.